The Gnarly’s Journey characters have a special place called the Wishing-Well Room where they gather to hash out and resolve their differences together, until they genuinely feel like wishing each other well.

When they have assembled, an upset person describes an issue in their own words without interruption. Then, the group takes a moment to relax, breathe, and collect their thoughts.

The group members acknowledge the situation and the person's feelings as fully as possible, without pronouncing a solution too soon.

Everyone can offer comfort and empathy. When the person is ready, they can take ownership of their part of the issue. They can be encouraged to exchange any blaming words with expressions of understanding. Name-calling or labelling are not productive, nor are using the words “should”, “always” or “never. With no judgments, trust can build.

Everyone can contribute their thoughts and feelings, while acknowledging those of others. All participants can be ready to apologize or forgive - whatever’s appropriate.

Each person is encouraged to risk being vulnerable by clearly asking for what they want or need, by being ready to accept help, and by sealing a reconciliation with a hug or a nod, and wishing everyone well.